1. Let's clarify the problem you are working on to understand why you might be getting a loss of 12,000. 2. Typically, a loss is calculated as the difference between cost price and selling price when the cost price is higher. 3. The formula for loss is $$\text{Loss} = \text{Cost Price} - \text{Selling Price}$$. 4. If you have values for cost price and selling price, substitute them into the formula. 5. For example, if cost price is 50,000 and selling price is 38,000, then $$\text{Loss} = 50,000 - 38,000 = 12,000$$. 6. This means you sold the item for 12,000 less than what it cost you, resulting in a loss. 7. If you want to verify or need help with a specific problem, please provide the cost price and selling price.